FAQ

A fully owned and operated Australian company, Health E Cigarette Australia was formed by ex-smokers who foresaw the many benefits of electronic cigarettes over tobacco cigarettes. Health E Cigarette is one of Australia’s earliest electronic cigarette companies and has thousands of satisfied customers both in Australia and overseas.

At Health E Cigarette our goal is to help tobacco smokers stop poisoning their bodies and start living much longer and healthier lives. Our staff are highly knowledgeable in all aspects of smoking behaviour, habits and successfully quitting tobacco cigarettes. Electronic cigarettes are the only thing that ever worked for any of us (and we tried absolutely everything!). I personally smoked tobacco cigarettes for 29 years and 20 of them were spent trying to quit. I even had pins inserted into my body in a desperate attempt to quit smoking. Even that failed!

You really DON’T need those chemicals and poisons in your body. We hope we can help you in whatever way we possibly can and wish you the best of luck and success.

Our Company’s Aims:

  1. To provide our customers with the latest and best quality electronic cigarettes available
  2. To provide our customers with first class customer service.
  3. To provide our customers with quick communication
  4. To ensure all our customers’ orders are sent out the same day (by express post).
  5. To ensure our customers are 100% satisfied with our products.

Privacy Policy

Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information and billing address is used solely to bill the customer for their order.

Terms and Conditions

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.
You must be at least 18 years of age to use this website. By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.

No person should rely on the contents of any of the information or products on this website without first obtaining advice from a qualified medical, health or other professional person. No person should act on any information, products or services provided before they have formed their own opinion through seeking professional advice, investigation and research as to the suitability of the information or products for their circumstances.

While every attempt has been made to verify the information on this web site and the products being sold, Health E Cigarette Australia assume no responsibility for any error, inaccuracies, and or omissions or assume any responsibility or liability whatsoever on behalf of any purchaser or reader of these materials. Any slight on people, organisations, companies or products are unintentional. Each individuals success will be determined by his or her desire, dedication, effort and motivation and existing medical conditions, level of well-being and fitness and other lifestyle factors. There is no guarantee of duplicate results stated or indicated here.

Health E Cigarette Australia make no express or implied claims that you will necessarily achieve the result your are seeking by following their guidance and/or purchasing their services or products.

Health E Cigarette Australia is not engaged in rendering medical or health, or other advice. By accessing this web site you hereby agree to never engage in a chain marketing scheme, to never send unsolicited commercial Email, or engage in unfair or deceptive marketing practices of any kind.

This web site is for educational and information purposes only. Check with your doctor, health professional or other professional advisor before using this information.

You agree that Health E Cigarette Australia is not responsible for any success or failure that you or your family and friends may experience as a result of any information presented or any products offered on this website.

You freely and of your own will risk any consequences in following the guidance on this website. You will not hold Health E Cigarette Australia liable or accountable in any way for any failure of the service to live up to your expectations.

Your use of and browsing in the site and/or purchasing is at your risk. Health E Cigarette Australia is not liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, the site. Without limiting the foregoing, everything on the site is provided to you “as is” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of Merchantability, fitness for a particular purpose, or non-infringement.

Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

 

WE ONLY SELL THE BEST QUALITY ELECTRONIC CIGARETTES IN THE WORLD

AUSTRALIA’S FAVOURITE ELECTRONIC CIGARETTE

 

  • What is the Health E Cigarette?

The Health E-Cigarette is an electronic cigarette – a battery operated device that imitates the act of smoking. However, it does not contain any of the 4,000 plus chemicals found in tobacco cigarettes.

  • What’s in it?

The primary ingredient is propylene glycol (about 85%) which is commonly used in medicines, cosmetics, toothpaste, mouthwash and food colouring. In the Health E-Cigarette, propylene glycol is used to deliver the vapourized flavouring and create the artificial smoke (vapour). Water and flavouring are the other main ingredients in this product.

  • What are the components of the Health E Cigarette?

The Health E Cigarette is comprised of a battery, an atomizer and the cartridge. The battery charges up the atomizer, the heating element, which in turn heats the eliquid in the cartridge creating the vapour which is inhaled and exhaled.

  • Can I use nicotine replacement therapy with Health E-Cigarette?

Always consult your doctor or health care professional.

  • What is the difference between the original series and EGO series?

The original series electronic cigarette looks and feels more like a real cigarette. The battery life is approximately 2.5 – 5 hours depending on usage. The EGO series electronic cigarette is a little larger and the battery life is approximately 10-15 hours. The EGO produces more vapour.

  • How long does a cartridge last?

One cartridge is equivalent to approximately 15 to 20 tobacco cigarettes.

  • How long does the battery last?

The original series battery will last approximately 2.5 – 5 hours. The 510 battery will last approximately 4-6 hours.  The EGO series battery will last approximately 7-15 hours.

  • How can I contact you?

You can call us on 0448 289 184, 7 days a week between 8am – 6pm. You can also send us an email at tatscorpau@yahoo.com.au.

  • How do I place an order?

You can place your order by clicking on the Shop Online page using PayPal or over the phone or bank transfer.

  • When will you ship my order?

All orders are sent out the same day by express mail.

  • Are you in Australia?

Yes. We are proudly Australian owned and operated, and located in Wollongong, NSW.